Tesla faces widening federal probe into door handle safety issues

North America
Source: CNBCPublished: 11/03/2025, 14:38:11 EST
Tesla
Auto Safety
Federal Probe
Electric Vehicles
Recall Risk
Tesla models Y and 3 are displayed at a Tesla showroom in Corte Madera, California, on Dec. 20, 2024.

News Summary

The National Highway Traffic Safety Administration (NHTSA) has ordered Tesla to provide records for an expanded federal investigation into safety defects concerning its flush-mounted, retractable door handles. The probe, which began in September, widened after NHTSA continued to receive complaints from owners of Model Y and Model 3 vehicles. Owners reported being unable to enter or exit their cars due to battery power loss or other issues, with some incidents involving children trapped in hot vehicles, requiring emergency intervention or window breakage. As of October 27, 2025, NHTSA's Office of Defects Investigations had received 16 reports specifically for MY 2021 Tesla Model Y vehicles where exterior door handles became inoperative due to low 12VDC battery voltage. The investigation seeks records for all Model Y vehicles manufactured for sale in the U.S. from MY 2021, and "peer vehicles" including Model 3 and Model Y from MY 2017 to 2022, covering systems related to door opening, latches, 12VDC batteries, and software. Tesla has until December 10 to comply, facing potential daily fines up to $27,874 and a maximum of $139,356,994 for non-compliance. Competitors like Rivian are reconsidering similar designs, and Volkswagen has no plans to adopt them. China is also drafting new safety standards for door handles, including clearer emergency release mechanisms.

Background

Since the introduction of the Model S, Tesla's iconic flush-mounted, auto-presenting door handles have been a hallmark of its vehicle design, intended to enhance aerodynamics and aesthetics. However, this innovative design has also come with potential operational challenges, particularly during vehicle power loss or in cold weather conditions. Complaints regarding Tesla's door handle malfunctions have increased in recent years, with some reports detailing incidents where occupants were trapped due to an inability to open doors in emergencies. These events prompted NHTSA to initiate a preliminary probe in September 2025. The widening of this investigation reflects growing regulatory concern over consumer safety issues, especially as regulatory bodies in markets like China also begin to draft stricter door safety standards, potentially impacting global product design for Tesla and other automakers.

In-Depth AI Insights

What do Tesla's compliance and potential recall costs signify for investors? - Tesla faces not only the risk of fines but, more significantly, the potential for a large-scale recall if NHTSA determines a widespread defect. Recall costs include repair expenses, legal liabilities, brand reputation damage, and potential production disruptions. - Furthermore, beyond the U.S., China is also developing new door safety standards. Given China is a critical market for Tesla, any design changes might need to be implemented globally, further increasing complexity and costs. - The regulatory scrutiny suggests that the automotive industry's pursuit of "functional aesthetics" is being challenged, with safety and practicality re-emphasized. This could force Tesla to re-evaluate its design philosophy, thereby impacting its innovation narrative. How might this investigation impact Tesla's competitiveness in the intensifying EV market? - While Tesla still dominates the EV market, traditional auto giants and emerging EV manufacturers are catching up rapidly. Safety concerns, especially life-threatening ones, could erode consumer trust in Tesla, affecting sales and market share. - Competitors like Rivian reconsidering flush-mounted handles, and Volkswagen explicitly rejecting them, underscore the importance of safety and user experience in market competition. If Tesla is compelled to adopt more traditional handle designs, it might lose some of its unique brand identity. - Such negative news could also open the door for regulators to scrutinize other "innovative" features of Tesla, increasing future compliance uncertainty. What role does the Trump administration's stance on corporate regulation play in this investigation? - While the Trump administration is generally perceived as having a more lenient approach to corporate regulation, consumer safety issues, especially those involving child safety, often transcend partisan lines and draw strong public and political attention. - NHTSA, as an independent federal agency, is tasked with ensuring automotive safety, and investigations into serious safety concerns persist even under business-friendly administrations. The widening of this probe indicates that even a high-profile company like Tesla is not immune to rigorous scrutiny when facing consumer safety hazards. This sends a signal to the market that core safety standards will not be easily compromised by political winds.