Amazon shutters 4 Fresh stores in Southern California as grocery strategy keeps shifting

North America
Source: CNBCPublished: 10/04/2025, 06:20:02 EDT
Amazon
Grocery Retail
Retail Strategy
Whole Foods
E-commerce
An employee arranges a salad dressing display at an Amazon Fresh grocery store on December 12, 2024 in Federal Way, Washington.

News Summary

Amazon is closing four more Fresh supermarkets in Southern California in the coming weeks, as the e-commerce giant continues to pivot its grocery strategy to focus on Whole Foods and online delivery. These closures follow similar shutdowns in other U.S. locations and the U.K. Despite the Fresh store closures, an Amazon spokesperson stated the company remains committed to innovating and investing in making grocery shopping easier, faster, and more affordable. Amazon still operates 500 Whole Foods locations and has opened smaller “daily shop” Whole Foods stores. Furthermore, Amazon recently launched a new “price-conscious” grocery brand and expanded same-day fresh food delivery. Amazon CEO Andy Jassy reiterated his “bullish” stance on the grocery business at the company’s annual shareholder meeting in May 2025.

Background

Amazon has been determined to become a major grocery player for nearly two decades, launching its Amazon Fresh pilot project for fresh food delivery in 2007. In 2017, the company made its largest acquisition to date, purchasing upscale chain Whole Foods for $13.7 billion. Amazon debuted its Fresh grocery chain in 2020, targeting mass-market shoppers, but its rollout has been turbulent. By 2022, a flurry of Fresh locations opened, but expansion plans were curtailed by CEO Andy Jassy’s widespread cost-cutting efforts amid rising interest rates and soaring inflation. In 2023, Amazon announced it would shut some Fresh stores and halt further openings temporarily to evaluate how to make the chain stand out. The company also removed its “Just Walk Out” cashierless technology from Fresh stores and has been culling its footprint of Go cashierless convenience stores.

In-Depth AI Insights

What do Amazon's continued Fresh store closures signal about its broader grocery strategy and competitive positioning against traditional grocers and discounters? These ongoing Fresh store closures are not isolated incidents but rather a clear signal of Amazon's strategic recalibration of its large-scale physical grocery store model after years of experimentation. This implies: - Prioritizing Efficiency Over Blind Expansion: The Fresh format likely failed to achieve the necessary economies of scale in the notoriously low-margin grocery business, especially given high labor, rent, and inventory management costs. Amazon is shifting from a "one-size-fits-all" approach to a more focused strategy, concentrating resources on the proven success of Whole Foods (premium market) and its more cost-effective online delivery model. - Pragmatic Choices Under Competitive Pressure: Facing entrenched competitors like Walmart and Kroger in traditional grocery, alongside pressure from discounters like Costco, Fresh's "mass-market" positioning appears to have been ambiguous and lacked a distinct differentiation. Amazon recognizes that its online advantages and Whole Foods' brand power offer more effective market penetration. - Adjustment in Technology Application: The removal of "Just Walk Out" technology suggests that while innovation is in Amazon's DNA, its cost-effectiveness and user experience in certain applications may not have outperformed traditional checkout or simpler online models. This reflects Amazon's pragmatism and cost sensitivity in technology deployment. Given President Trump's re-election, how might his potential economic policies and regulatory environment influence Amazon's capital allocation and expansion strategies, particularly in consumer-facing segments like grocery? Trump's administration policies could have several impacts: - Inflation and Interest Rate Pressures: If the Trump administration pursues aggressive fiscal stimulus or protectionist trade policies, it could potentially exacerbate inflationary pressures over a period, leading the Federal Reserve to maintain higher interest rates or even hike further. This would increase Amazon's financing costs for physical store expansion and operational expenses, challenging its capital-intensive grocery ventures. - Labor Market Policies: Potential tightening of immigration policies or adjustments to labor regulations could drive up labor costs, directly impacting the operational efficiency and margins of grocery stores and delivery services. Amazon might need to invest more heavily in automation to offset these costs. - Antitrust Scrutiny: While the Trump administration has generally been perceived as less stringent on big tech regulation, concerns about market dominance and fair competition persist. If Amazon's grocery market presence significantly expands, it could still face potential scrutiny, influencing its M&A strategies and market conduct and leading to more cautious expansion. What are the long-term implications for Amazon's profitability and market valuation if its "bullish" stance on grocery proves difficult to monetize effectively, despite ongoing investment? If Amazon CEO Jassy's "bullish" outlook on grocery does not translate into sustained profitability, it could have several negative consequences for the company: - Margin Drag: The grocery industry inherently operates on thin margins. If Amazon cannot effectively improve its grocery business's profitability through economies of scale, technological innovation, or a unique business model, this segment will continue to dilute the company's overall profit margins, especially as growth in its high-margin cloud computing (AWS) business potentially decelerates. - Investor Confidence Erosion: Investors expect Amazon to identify and dominate new growth areas. If the grocery business consistently underperforms or remains unprofitable, it will raise questions about its capital allocation efficiency and strategic execution, potentially leading to downward pressure on its stock price. - Resource Misallocation Risk: Continuously pouring significant capital and human resources into an underperforming grocery segment means these resources are not being allocated to other potentially higher-return innovation areas, thus forfeiting other growth opportunities. - Pressure for Strategic Re-evaluation: Ultimately, if the grocery business fails to demonstrate a clear return on investment, the board and investors may pressure management to re-evaluate or even scale back the segment, or pursue more aggressive transformation strategies.