Apple Revamps AI Strategy, Emphasizing Chatbots and Overhauling Siri

Global
Source: Benzinga.comPublished: 09/28/2025, 16:28:02 EDT
Apple
Artificial Intelligence
Siri
Chatbots
Generative AI
Google Gemini
Apple Revamps AI Strategy, Emphasizing Chatbots and Overhauling Siri

News Summary

Apple Inc. (NASDAQ: AAPL) is reportedly making a significant shift in its artificial intelligence (AI) strategy, prioritizing chatbot-like experiences and completely overhauling its Siri voice assistant. Bloomberg's Mark Gurman highlighted that Apple's AI strategy, unveiled last year, had been underwhelming, and the company's previous dismissal of chatbot-driven approaches proved to be an expensive misstep. While Siri did incorporate OpenAI's ChatGPT, the integration was superficial. Apple now recognizes the significance of a ChatGPT-like experience as a vital component of its generative AI strategy. A new team, "Answers, Knowledge and Information (AKI)," has been established to create general knowledge retrieval products. The company is also working on an AI-powered web search tool, moving closer to a ChatGPT-like experience. Central to this strategy is a redesigned Siri, code-named Project Linwood, expected to launch as early as next March. Linwood will merge an external model, likely Google's Gemini, with technology from Apple’s own Foundation Models group, enabling web search, on-device Siri requests, and full iPhone navigation via voice control. Apple has developed an internal chatbot app, "Veritas," to test the new Siri technology, though it currently has no plans to offer it to consumers, using it solely for internal functionality testing. This strategic shift underscores Apple's recognition of the growing importance of chatbot-like experiences in the tech industry.

Background

In recent years, artificial intelligence, particularly in the generative AI and large language models (LLMs) space, has experienced explosive growth. Chatbot technology, spearheaded by OpenAI's ChatGPT, has made significant strides in both consumer and enterprise applications, quickly becoming a central competitive battleground for tech giants. Against this backdrop, Apple's AI strategy has been criticized by market observers and users for lagging behind competitors. Its core voice assistant, Siri, was perceived as stagnant in functionality and intelligence, failing to keep pace with the rapid innovation in AI. Although Apple attempted to integrate ChatGPT into Siri, this was viewed as a superficial collaboration that did not deliver the deep interaction and generative AI capabilities users expected, leading users to standalone chatbot applications. As 2025 unfolds, AI technology has become a critical driver for future growth and market leadership among tech companies. Apple's current strategic adjustment aims to bridge its gap in generative AI and reposition itself within the fiercely competitive AI ecosystem. This overhaul of Siri and emphasis on chatbot experiences seek to redefine user interaction and enhance the value of its product ecosystem.

In-Depth AI Insights

Why is Apple opting to partner with external companies like Google for core AI technology, rather than relying solely on in-house development? What are the long-term implications for its competitiveness and ecosystem control? - This move likely reflects Apple's insufficient core technological accumulation in general Large Language Models (LLMs) or a recognition that the time and resource cost to catch up with existing leaders is prohibitively high. Partnering with Google's Gemini allows Apple to rapidly integrate advanced generative AI capabilities into its products, accelerating time-to-market and meeting urgent market demand for AI experiences. - However, such partnerships introduce potential long-term risks. It could dilute Apple's unique selling proposition of