Palo Alto Networks CEO Says Enterprises Cautious About Agentic AI

Global
Source: PYMNTS.comPublished: 09/05/2025, 14:45:01 EDT
Palo Alto Networks
CyberArk
Agentic AI
Cybersecurity
Mergers & Acquisitions
Palo Alto Networks building

News Summary

Palo Alto Networks CEO Nikesh Arora stated on September 4 that enterprises are cautious about adopting agentic artificial intelligence (AI) browsers, primarily due to concerns over the technology's autonomy. Speaking with CNBC, Arora noted that while consumers might appreciate an agentic browser capable of performing tasks, businesses would be wary. He emphasized that unless agentic browsers incorporate controls centered on credentials and enterprise security, they will not be permitted in enterprises within the next 24 months. Arora also highlighted the escalating risk of credential theft, explaining that Palo Alto Networks' planned $25 billion acquisition of cybersecurity firm CyberArk will enable the company to offer solutions protecting privileged enterprise information. The acquisition, announced on July 30, is expected to close in fiscal year 2026, pending regulatory approvals. This deal occurs amid a resurgence of high-profile cybersecurity mergers and acquisitions, including Google's largest-ever purchase of cloud security firm Wiz for $32 billion. A PYMNTS Intelligence report, "AI at the Crossroads: Agentic Ambitions Meet Operational Realities," similarly found that trust issues, particularly regarding accountability and compliance, lead firms to be cautious about agentic AI rollouts. Eighty percent of high-automation enterprises cited data security and privacy as their top concern with agentic AI.

Background

Agentic Artificial Intelligence (AI) represents a significant advancement, allowing systems to autonomously plan and execute complex tasks without continuous human intervention. While offering immense efficiency potential, its autonomous nature presents unprecedented security and control challenges, especially in enterprise environments where data security, privacy, and compliance are paramount concerns. Globally, cybersecurity threats are growing in sophistication, with credential theft and similar attacks becoming increasingly prevalent. Enterprises are actively seeking more robust defense mechanisms to protect their digital assets. Concurrently, major technology companies are strategically engaging in mergers and acquisitions to bolster their cybersecurity capabilities, addressing emerging threats, and capitalizing on growth opportunities in the AI era. Palo Alto Networks' acquisition of CyberArk and Google's acquisition of Wiz serve as prominent examples of this trend, indicating that industry leaders are consolidating to build more comprehensive security platforms.

In-Depth AI Insights

Q: Despite the transformative potential of agentic AI, why do enterprises remain highly cautious about its adoption, and what strategic implications does this hold for AI technology providers and AI-dependent industries? - Enterprise caution towards agentic AI isn't simply technoskepticism but stems from fundamental concerns about "autonomy" and "control." In highly regulated and data-sensitive business environments, an AI system that can independently make decisions and execute actions without transparent, auditable, and controllable boundaries poses a direct threat to corporate governance, compliance, and reputation. This implies that AI technology providers must prioritize "trust" and "controllability" as core tenets of product development, rather than solely focusing on performance or features. - This prudence will slow the adoption of agentic AI in critical enterprise applications but simultaneously accelerate demand for specialized security overlays and Identity and Access Management (IAM) solutions. Enterprises eager for AI-driven efficiency will first invest in AI integrations that offer granular control and robust security assurances, rather than pure AI capabilities. - It also suggests a crucial direction for AI's evolution: future enterprise-grade AI solutions will not be standalone "black box" systems, but deeply embedded within existing security frameworks, emphasizing "human-in-the-loop" collaboration rather than complete human replacement. For instance, agentic AI may first be piloted in low-risk, high-volume tasks, with autonomous privileges gradually expanded under strict oversight and monitoring. Q: How do recent major cybersecurity M&A deals, such as Palo Alto Networks acquiring CyberArk and Google acquiring Wiz, strategically reshape the competitive landscape for these companies and address the escalating threats in the AI era? - These acquisitions are not merely about market share expansion but about building "integrated defense platforms" to counter new threats in the AI era. The proliferation of agentic AI will blur traditional IT perimeters and significantly increase privileged access points, making credential management and cloud security paramount. Acquiring CyberArk allows Palo Alto Networks to deeply integrate Identity and Access Management (IAM) with its core cybersecurity offerings, forming a more comprehensive "zero-trust" architecture, especially for identity and permission issues arising from AI agents. - Google's acquisition of Wiz strengthens its leadership in multi-cloud security, particularly within its Google Cloud ecosystem. As AI workloads are increasingly deployed in the cloud and potentially across multiple cloud platforms, unified cloud security posture management and threat detection become crucial. Wiz's cloud-native security capabilities will enable Google to better protect customer AI applications and data across hybrid and multi-cloud environments. - These moves signal a shift in the cybersecurity industry from fragmented point solutions to integrated platform strategies, offering end-to-end protection from endpoint to cloud, and from identity to data. Smaller or specialized cybersecurity firms failing to provide similar integrated solutions may face pressure to consolidate or be acquired, driving further industry consolidation. Q: As enterprise AI adoption accelerates, which specific sub-sectors within the cybersecurity industry are poised for the greatest investment opportunities, and what risks and winners should investors track? - The largest investment opportunities will concentrate in the following sub-sectors: - Identity and Access Management (IAM) / Privileged Access Management (PAM): As AI agents gain more autonomous privileges, stringent identity verification, authorization, and privilege management become critical. Companies like CyberArk will continue to benefit. - Cloud-Native Security: The majority of enterprise AI deployments are cloud-based, making the security of cloud workloads, data, and configurations central. Cloud security platforms, exemplified by Wiz, will be key. - AI Security (AI TRiSM): Emerging solutions focused on protecting AI models themselves from attacks (e.g., adversarial attacks, data poisoning), ensuring AI decision explainability, auditability, and privacy compliance (AI TRiSM - Trust, Risk, and Security Management) will be high-growth areas. - Data Security and Privacy Protection: Agentic AI will process vast amounts of sensitive data, leading to a surge in demand for encryption, Data Loss Prevention (DLP), and data governance solutions. - Risks investors should monitor: - Technical Integration Complexity: Despite acquisitions aiming for integration, effective synergy between different security products remains a challenge, potentially impacting deployment and performance. - Regulatory Uncertainty: AI ethics and security regulations are still evolving, and future policies may introduce new requirements for AI technologies and related security solutions. - Talent Shortage: A persistent shortage of professionals skilled in AI security and advanced cybersecurity could limit innovation and deployment speed. - Potential Winners: - Established cybersecurity giants capable of offering integrated, platform-level security solutions (e.g., Palo Alto Networks, CrowdStrike, Microsoft, Google). - Innovative startups focused on specific high-growth AI security niches with unique technology or IP. Investors should closely watch their depth and breadth of tech stack, customer adoption rates, and partnerships with major cloud providers or AI platforms.